Post by Professor Lake Shore on Jan 31, 2017 16:40:46 GMT -5
My USB drivers don’t update automatically using Windows 10. Do you have those drivers?
The instrument USB driver are available through Windows Update. This is the recommended method for installing the driver because it will ensure that you always have the latest version of the driver installed (when compared with the drivers included on the disk shipped with the instrument). But if you have difficulty installing a driver, for instance, when using Windows 10, the USB driver is also available as a downloadable ZIP file on the Lake Shore software download page.