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Post by martinezsg87 on Nov 6, 2019 15:25:01 GMT -5
What happened to this? I liked being able to download curves directly from the handler.
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Post by Lake Shore Jeff M on Nov 6, 2019 15:37:24 GMT -5
I am sorry, however, I do not know what feature you are describing that was available in previous versions of the Curve Handler application. Please offer more detail on what you mean when you say download curves directly from the handler.
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Post by Lake Shore Ryan on Nov 6, 2019 16:04:20 GMT -5
Sorry for the inconvenience. I'm happy to hear this is a feature you liked! It looks like you were an unintentional beta tester . The software was unintentionally released before it had finished verification and validation testing. We pulled it back in case there are any big issues and will release it soon when we finish testing. It won't be long. Did you happen to notice anything that was confusing or not working as you expected when you used it?
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Post by martinezsg87 on Nov 6, 2019 16:06:35 GMT -5
I downloaded this in August and was able to download SD curves directly through the curve handler 9.1
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Post by Lake Shore Jeff M on Nov 6, 2019 16:17:54 GMT -5
Thanks, as the previous post from Ryan, our product manager indicated, the release you downloaded was unintentionally released before it was verified so we had to pull it back to resolve some issues. Once the revisions and verification are completed, we will repost it for downloads.
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Post by martinezsg87 on Nov 6, 2019 16:29:59 GMT -5
Sorry for the inconvenience. I'm happy to hear this is a feature you liked! It looks like you were an unintentional beta tester . The software was unintentionally released before it had finished verification and validation testing. We pulled it back in case there are any big issues and will release it soon when we finish testing. It won't be long. Did you happen to notice anything that was confusing or not working as you expected when you used it? Ok glad to hear this will be available again! It was really easy to navigate, and I can't think of any issues while using it. I used both smart mode and advanced.
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Post by Lake Shore Ryan on Nov 6, 2019 17:18:37 GMT -5
Hi martinezsg87 Thanks for the feedback. There are a few known bugs that I want to see removed before I list it as a suggested release, but if this version is working for you now and you want to roll it out onto other computers, I've added a link to the Curve Handler page under the heading of "Beta version 9.1". You'll have to download the zip file, extract and then run the setup file, so not as streamlined as the usual install process, but it should work for now. Let me know if you have any trouble, or if you want to report any bugs.
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Post by Lake Shore Ryan on Nov 6, 2019 17:27:58 GMT -5
The only bug that is likely to trip you up relates to the new 'smart mode': Loading a curve onto the instrument works, but then when using smart mode again to load another curve, the first loaded curve doesn’t show up in the list of present curves. You have to close Curve Handler completely and reload to have it show up.
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Post by alexis03 on Jul 30, 2020 9:05:14 GMT -5
Dear Sirs, I have a problem with Curve Handler 9.1.2.2
press Test connection -Ok press Connection and pop up the window : An unhandled exeption occurred. The application must shut down.
My instrument lake Shore Model 211, LSA23WB, 030107 How can I solve this problem?
Aleksei
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Post by Lake Shore Jeff M on Jul 30, 2020 14:12:19 GMT -5
It will be very difficult to determine why you are getting this error unless it provides additional information as this version of curve handler has dependencies of several other programs. I suggest you uninstall the application using the uninstall function in the Windows Control panel then download and install the legacy version of curve handler found here: www.lakeshore.com/docs/default-source/software/curve-handler-software/curvehandler8-3.zip?sfvrsn=b0bf3876_2This version of curve handler works with all of our instruments with the exception of the Model 372 with a cubic spline curve upload.
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Post by alexis03 on Aug 4, 2020 4:10:27 GMT -5
Many Thanks, it works. Win 7 Home, 64 bit.
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