mcba
New Member
Posts: 3
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Post by mcba on Aug 18, 2020 18:03:35 GMT -5
Hi folks,
I am trying to update the instrument firmware on a model 336 using the USB firmware updater running on Windows 10. The 336 is found by Windows, but the updater stops at about 1/3rd of the way along its progress bar during the first step of the process. I have tried this several times, after rebooting the computer, powercycling the 336, but it always appears to hang at about 1/3rd.
Any ideas?
Thank you, Michael
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mcba
New Member
Posts: 3
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Post by mcba on Aug 18, 2020 18:49:43 GMT -5
Problem solved! It appears to have been dirty contacts on the USB-B connector at the back of the Lakeshore 336. Re-seating the cable multiple times cleaned the contacts sufficiently to allow the firmware update to complete.
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Admin
Administrator 
Posts: 24
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Post by Admin on Aug 18, 2020 20:55:15 GMT -5
Problem solved! It appears to have been dirty contacts on the USB-B connector at the back of the Lakeshore 336. Re-seating the cable multiple times cleaned the contacts sufficiently to allow the firmware update to complete. Glad you found a solution and thank you for posting the solution you came up with! Hopefully it’ll help others in a similar situation. |
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