Chev
New Member
Posts: 6
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Post by Chev on Jan 2, 2020 11:50:27 GMT -5
I was setting up a new 240-2P through MeasureLink from my PC. MeasureLink can see the device on the Module panel but on the Input panels, all fields are grayed out. I can't select the sensor type. Please advise.   |
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Post by Lake Shore Ryan on Jan 2, 2020 12:00:44 GMT -5
Try turning the "Sensor Excitation" toggle to "ON". I can't remember the reason behind this, but the rest of the input settings are locked when the channel is disabled.
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Chev
New Member
Posts: 6
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Post by Chev on Jan 2, 2020 12:54:38 GMT -5
That does not seem to work.  |
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Post by Lake Shore Ryan on Jan 2, 2020 13:17:56 GMT -5
Hmm. That’s strange. Just noticed you have a newer version of software to me. Let me see if I can replicate.
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Post by Lake Shore Ryan on Jan 2, 2020 14:31:40 GMT -5
OK, I was able to recreate your problem. It looks like a significant bug has been introduced in the latest version of MeasureLINK. I'll see if I can get a copy of 2.0.0 for you while I work on rolling the version back on our website and getting this current version fixed.
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Post by Lake Shore Ryan on Jan 2, 2020 15:49:12 GMT -5
Here is a link to the installation files for version 2.0.0 of MeasureLINK. First, uninstall your existing version of MeasureLINK. Then, unzip this file to your downloads folder and run the setup.exe file. It should install and place a new icon on your desktop. When it opens, make sure it shows version 2.0.0 at the bottom of the screen. Let me know how that goes. Sorry for this inconvenience and for this band-aid solution. It's our first day back for the year and the people responsible for software hosting on our website are not back at work yet. |
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Post by Lake Shore Ryan on Jan 2, 2020 17:09:47 GMT -5
It could also be possible to apply some initial settings to the 240 module using a serial communication program like Termite, which could be enough to snap MeasureLINK out of disabling all the controls. The following steps will just enable excitation on the 2 inputs of the 240-2P and should prompt the software to give access to all additional settings. 1. Disconnect from MeasureLINK. You can't have two programs communicating with the same serial device at the same time. You don't have to shut down MeasureLINK, just click the disconnect button.  2. Connect to module using the appropriate serial configuration. The example below is my configuration where my 240 is on COM4  3. Send the *IDN? command to the instrument as I've done above to make sure you're connected and communicating. 4. Send the following commands to sent both inputs to active: INTYPE 1,2,0,0,1,1,1INTYPE 2,2,0,0,1,1,1This command is explained on page 47 of the 240 Series manual. The first command sets input 1 to be a platinum RTD, with autorange off, current reversal on, displayed units to kelvin, and input enabled. The second commands does the same thing for input 2. 5. You can test that the commands were stored by sending INTYPE? 1 and INTYPE? 2 Both commands should return 2,0,0,1,1,1. The default values are 0,0,0,0,3,0. 6. Close down Termite and reconnect using MeasureLINK. The two inputs should now be enabled, allowing access to the curve entry buttons. |
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Chev
New Member
Posts: 6
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Post by Chev on Jan 3, 2020 9:29:13 GMT -5
This did work. We used Termite as described above and now the 240 seems to be operating correctly.
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Post by Lake Shore Ryan on Jan 3, 2020 11:43:01 GMT -5
Well that's something. Not a great solution long term, but something to get you past this hurdle for now. I'll see if we can get a fix for our software and will update this thread when it's out.
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Post by Lake Shore Ryan on Jan 3, 2020 14:37:36 GMT -5
Hi Chev, so I tried to replicate this problem today and now I can't get my units to demonstrate the same problem when using 2.0.1. Talk about frustrating. Could you let me know if the 240 module you have way purchased new and came directly from us, or was it part of an evaluation kit or from someone who may have already programmed it with something? Thanks. |
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Chev
New Member
Posts: 6
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Post by Chev on Jan 3, 2020 16:26:57 GMT -5
It was a new module received from you a couple weeks ago. I don't have any others in the office to test. Just the one.
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Post by Lake Shore Ryan on Jan 6, 2020 10:09:29 GMT -5
OK, thank you. Hopefully this helps us replicate the issue.
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