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Chart Recorder Launch

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Jeff
Lake Shore Moderator

Posts: 9

Chart Recorder Launch Sept 22, 2021 10:26:17 GMT -5

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Post by Jeff on Sept 22, 2021 10:26:17 GMT -5

Hi all.

I have been having an issue trying to launch the chart recorder bundle. I suspect it is an issue with Java? When trying to troubleshoot, I do not see the application listed under the "temporary internet files" section. Has anyone else run into something similar?

Windows 10 64bit
Java 8 (301)

Thanks.

Jeff Lake Shore Moderator Posts: 9	Chart Recorder Launch Sept 22, 2021 10:33:10 GMT -5 Quote Select Post Deselect Post Link to Post Back to Top Post by Jeff on Sept 22, 2021 10:33:10 GMT -5 Also, as a follow up, is the chart recorder a Java applet or a web start app? I did recently hear that Google Chrome no longer supports NPAPI

Lake Shore Cosmin Lake Shore Posts: 25	Chart Recorder Launch Sept 23, 2021 10:05:45 GMT -5 Quote Select Post Deselect Post Link to Post Back to Top Post by Lake Shore Cosmin on Sept 23, 2021 10:05:45 GMT -5 Hi Jeff, The software does use Java and indeed this creates problems depending on customers software configuration. Please contact us at support@lakeshore.com and we'll try to help. Thank you,
	Thank you, Dr. Cosmin Radu