Post by aphysicist on Oct 14, 2021 1:34:36 GMT -5
Hello everybody,
I am a student and have never set up or operated a temperature controller and have now struggled with this problem for the whole week:
We have a 336 Temperature controller and want to hook it up to a computer. However, neither the USB (two different cables) nor Ethernet connection work, we tried both with two different computers. We downloaded the update firmware software and the Lakeshore is not recognized. As we tried different USB cables and computers, we are pretty sure that the issue is neither due to either of these. We have read the manuals and documents and were not able to locate anything obvious that we are doing wrong. Ultimatively, we would like to operate the device via Python, but we need a connection for that first. We use Windows 10.
Has anybody encountered a similar problem and if yes, how did you fix it? I am happy to provide more information if necessary.
Cheers,
APhysicist
I am a student and have never set up or operated a temperature controller and have now struggled with this problem for the whole week:
We have a 336 Temperature controller and want to hook it up to a computer. However, neither the USB (two different cables) nor Ethernet connection work, we tried both with two different computers. We downloaded the update firmware software and the Lakeshore is not recognized. As we tried different USB cables and computers, we are pretty sure that the issue is neither due to either of these. We have read the manuals and documents and were not able to locate anything obvious that we are doing wrong. Ultimatively, we would like to operate the device via Python, but we need a connection for that first. We use Windows 10.
Has anybody encountered a similar problem and if yes, how did you fix it? I am happy to provide more information if necessary.
Cheers,
APhysicist
