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Post by harley on Jun 15, 2023 8:51:25 GMT -5
On the 336 heater diagnostics page, our heater shows 0.0 ohms and 0.0 watts.
Yet, a heater is connected and the system is actively heating. Are there any particular reasons why this would be the case?
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Post by Lake Shore Jeff M on Jun 15, 2023 10:44:15 GMT -5
Please send a picture of the display to support@lakeshore.com so we can review what you are seeing.
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Post by Lake Shore Jeff M on Jun 15, 2023 14:54:34 GMT -5
The output percentage has to be more than 10% out in order to get a reasonable reading because those values are not calibrated. We didn’t want to false trigger a heater short or open. Also, if the heater is not steady, and is changing more than 4% each time through the loop, it will not calculate either.
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