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Post by nikola on Nov 22, 2023 5:57:27 GMT -5
Dear,
around 2000/2001 we bough a cryostat from Janis company: model SVT-200T-5, serial number:7926. After ~20 years we would like to exchange the rubber-based sealings. In particular, the O-ring of the vacuum chamber, since the vacuum is not holding for a longer period of time (1 day). But we would also like to replace all rubber sealings of the cryostat (meaning the ones sealing the sample chamber on top,...). Are the spare parts for this model still avelable? If yes, to whom should I write to get a quote and make finaly to make an order?
regards,
Nikola Novak
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Post by Lake Shore Justin on Nov 29, 2023 16:39:09 GMT -5
Good afternoon Nikola -
Thank you for reaching out! It looks like you've also submitted a Support request through the website, so we've opened a service case for this and someone in the department will be reaching out to you soon. Thank you in advance for your patience while we get your requested quote put together. If there's anything else you need in the meantime, just let us know.
Thanks, Justin Francis Technical Support Engineer
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