edwin
New Member
Posts: 1
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Post by edwin on Sept 5, 2017 6:54:30 GMT -5
Hi there, We always get the following error message when we try to edit, copy or erase a curve: The curve FLASH chip is not responding. Flash error code >01H< Thanks in advance, Edwin
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Post by Lake Shore Jeff M on Sept 5, 2017 7:19:57 GMT -5
Edwin,
The message is indicating that the CAT28F020 64K Flash Memory device in location U39 has failed and most likely will need to be replaced. This is the memory location where user entered curves are stored.
Please contact Lake Shore Service at service@lakeshore.com and provide the serial number of your Model 340 so we can verify the part you will need to order.
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